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Fleet Business Relations Key Account Coordinator Job, Auburn Hills, MI

Job Number: 1027239

Location: Auburn Hills, MI

Date Posted: 3-24-2017


The Fleet Business Relations Key Account Coordinator is responsible for all operational activities within Fleet, Supply Chain, Logistics and Finance to ensure that FCA's largest key fleet account orders are built according to contractual obligations. The Key Account Coordinator will work closely with internal departments within Fleet, Supply Chain, Logistics, and Finance in all facets to ensure Order-To-Delivery (OTD) and Preferred Shipping Periods (PSP) are adhered to per contractual obligations with Fleet customers. This is a critical role supporting customer retention and sales growth objectives. It is a development position with enterprise wide responsibilities and visibility.


Duties include:

  • Customer relationship management --responding to Fleet Management Companies and key large fleet accounts operational concerns
  • Vehicle order and project management -- proactive monitoring of key accounts to ensure vehicle orders progress through production, logistics and delivery to meet customer expectations and contractual obligations
  • Ensure appropriate billing and application of incentives and invoicing.

Basic Qualifications:

  • Bachelor's degree
  • 2+ years of customer relations, finance, distribution or other related automotive experience including operational support with a sales focus

Preferred Qualifications:

  • Bachelor's degree in Business, Finance or a related field of study
  • Excels in building positive working relationships
  • Analytical and problem solving capabilities
  • Strong customer service skills in negotiations and conflict management skills
  • Strong communication skills - both written and verbal
  • Advanced PC skills including Microsoft Office Suite with heavy emphasis on Excel

FCA US is proud to extend to its employees a compensation and benefits package that is designed to retain their talent and to motivate and reward job performance. Our present compensation program provides for competitive, market based salaries, and annual vacation and holiday time off. We make available a comprehensive health care benefits plan which, depending upon the employee’s role, includes medical, dental, vision and prescription drug coverage. We also offer a disability absence plan, group and optional life insurance program, savings plan, tuition assistance, and vehicle purchase and lease discounts for certain employees, and for their family and friends.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.

Note: Some of the benefits listed above may not apply to summer vacation replacement and temporary employees.

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