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FCA Canada Inc. is committed to providing accommodation for people with accessibility needs due to disabilities in all aspects of the hiring process. If you request an accommodation, we will work with you to meet your accessibility needs due to disability.

Senior Manager - Quality Center Manager Job, Windsor, ON

Job Number: 1027373

Location: Windsor, ON

Date Posted: 4-10-2017


As part of our company's performance transformation, we're investing in quality improvements and creating a stronger, centralized Quality Organization. Organized into cross-functional teams, it's a unique FCA division consisting of manufacturing, engineering and supplier quality department members who work together to solve product quality issues and reduce warranty claims. The company has defined six different types of quality and set measurable targets for improvement in each category. Since 2009, the number of employees working on our coordinated quality strategy has increased more than 400 percent. A commitment to quality impacts every corner of the organization and the Quality teams are empowered to improve customer satisfaction.
The Quality organization is currently seeking a highly skilled, solutions-oriented Senior Manager-Quality Center Manager to join the Quality team at FCA Canada's Windsor Assembly Plant in Windsor, Ontario. The Senior Manager-Quality Center Manager is the single point quality interface for all manufacturing processes at Windsor Assembly Plant. This role serves as the lead for providing quality control on production processes and products through the analysis of equipment capabilities; reject rates, planned maintenance, and control plans.
The selected individual will have experience in managing cross-functionally and possess a broad knowledge of the entire automotive engineering, manufacturing and quality landscape. The Senior Manager-Quality Center Manager must have high-energy, be a hands-on individual with strength of convictions - a self-confident leader who, in part due to his/her personal presence, style and demeanor, effectively sell ideas and solutions to others; have a commitment and dedication in delivering a premier product to the consumer; exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results; possess strong interpersonal skills with ability to work in a team environment; and by nature be a risk-taker and have a high level of ambition. Moreover, this person must have unquestioned integrity.
Job responsibilities include but are not limited to:

  • Oversee day-to-day quality control and quality audit activities within the plant
  • Monitor key quality indicators and lead root cause analysis for target achievement
  • Lead the cross implementation of best practices and lessons learned on similar products and processes
  • Lead safe launch planning for new programs
  • Serve as the World Class Manufacturing Quality Lead
  • Plan, prioritize, set goals and manage multiple projects in a technical and business environment
  • Display effective communication skills to support meetings at all levels of the company, including senior leadership
  • Establish partnerships both internally and externally and to influence without direct authority
  • Represent the "Voice of the Customer" to the platform teams
  • Drive team success by clarifying expectations and minimizing political hurdles
  • Demonstrate unwavering commitment to delivering results and champion achievements 

Basic Qualifications:

  • Technical Engineering degree
  • Minimum 10 years of automotive engineering experience with 5 years in Manufacturing and/or Quality Control
  • Exceptional communication skills with the ability to build solid partnerships both internally and externally
  • Capable of shaping a clear strategic vision and effectively communicating that vision
  • Expertise in planning, prioritizing, and goal setting including the ability to manage multiple projects, determine project urgency, create detailed action plans, and organize schedules, people and tasks
  • Experience working in a lean/flat organization with cross functional skills
  • Must be legally eligible to work in Canada

Preferred Qualifications:

  • Advanced technical degree highly desirable
  • WCM experience
  • Engineering or Vehicle Development 

FCA Canada Inc. is proud to extend to its employees a compensation and benefits package that is designed to retain their talent and to motivate and reward job performance. Our present compensation program provides for competitive, market based salaries, and annual vacation and holiday time off. We make available a comprehensive health care benefits plan which, depending upon the employee’s role, includes medical, dental, vision and prescription drug coverage. We also offer a disability absence plan, group and optional life insurance program, savings plan, tuition assistance, and vehicle purchase and lease discounts for certain employees, and for their family and friends.

FCA Canada Inc. is committed to ensuring equal opportunity in employment, and supports Employment Equity programs to promote the more equitable participation of women, people with disabilities, Aboriginal Peoples of Canada, and members of visible minority groups.

Note: Some of the benefits listed above may not apply to summer vacation replacement and temporary employees.

FCA Canada Inc. is committed to providing accommodation for people with accessibility needs due to disabilities in all aspects of the hiring process. If you request an accommodation, we will work with you to meet your accessibility needs due to disability.

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